Privacy Policy

Last updated: March 19, 2026

1. Overview

Turquoise Tailoring ("we", "us", "our") respects your privacy. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights regarding that data.

2. Data We Collect

Data	How Collected	Stored Where	Retention
Email address, name	Account signup (email or Google OAuth)	Secure cloud database	Until account deletion
Resume content	File upload (PDF/DOCX)	Processed in memory only	Discarded after processing
Job descriptions	URL scraping or pasted text	Processed in memory only	Discarded after processing
Tailored resume output	AI generation	Your browser session	Until you close or navigate away
Payment information	Credit purchase	Stripe (we never see card numbers)	Managed by payment processor
Credit balance	Purchases and usage	Secure cloud database	Until account deletion

3. How We Use Your Data

We use your data exclusively to provide the Service:

• Resume content and job descriptions are sent to third-party AI service providers for AI-powered tailoring. This data is processed in real time and not stored by us after your session ends.
• Email address is used for account authentication and service-related communications.
• Payment data is processed by Stripe to handle credit purchases. We do not access or store your card details.

We do not use your data for advertising, profiling, or any purpose other than providing the Service.

4. Third-Party Service Providers

We may use third-party service providers to help operate the Service, including AI service providers, cloud infrastructure providers, authentication providers, and payment processors. These providers receive only the data necessary to perform their specific function.

We require our service providers to maintain appropriate security measures and to not use your data for model training or other purposes unrelated to providing our Service.

We do not sell, rent, or trade your personal data to any third party.

5. Data Security

We use industry-standard security measures including HTTPS encryption, secure authentication, and minimal data retention. Resume files and job descriptions are processed in server memory and are not written to persistent storage.

6. Your Rights

Regardless of where you live, you have the following rights:

• Access — Request a copy of the personal data we hold about you.
• Deletion — Request deletion of your account and all associated data.
• Correction — Request correction of inaccurate personal data.
• Portability — Request your data in a machine-readable format.
• Objection — Object to processing of your data for specific purposes.

To exercise any of these rights, contact us at support@turquoisetailoring.com.

7. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to Know — You can request the categories and specific pieces of personal information we have collected about you.
• Right to Delete — You can request that we delete your personal information.
• Right to Opt-Out — We do not sell your personal information to third parties. There is nothing to opt out of.
• Non-Discrimination — We will not discriminate against you for exercising your CCPA rights.

8. European Residents (GDPR)

If you are in the European Economic Area (EEA) or UK, we process your data under the following lawful bases:

• Contract — Processing necessary to provide the Service you signed up for.
• Consent — Where you have given explicit consent (e.g., creating an account).
• Legitimate Interest — For security, fraud prevention, and service improvement.

You have the right to lodge a complaint with your local data protection authority if you believe your data is being handled improperly.

9. Cookies and Local Storage

We use browser local storage and session storage to maintain your authentication state. We may use cookies or similar technologies to support site functionality, analytics, and advertising.

10. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice within the Service. The "Last updated" date at the top reflects the most recent revision.

12. Contact

For privacy-related questions or to exercise your rights, contact us at support@turquoisetailoring.com.